Privacy, Security, & Legal
How do I know your AI is safe?
Clara is AI, not a human clinician. Every prescription, lab order, and other medical decision is reviewed and approved by a licensed clinician in your...
Do you sell my data?
Clara does not sell your health information or use it for marketing without your written permission, as described in our Notice of Privacy Practices ...
How is my data protected?
Clara protects your health information with safeguards including secure electronic transmission, role-based access controls, and audit logs and monito...
Who can see my health information?
Your health information is used and shared by Clara’s affiliated medical groups and their clinicians for your treatment, for payment, and for operatio...
How do I delete my account and data?
You can delete your account in the app: go to Settings , select Request account deletion , and type DELETE to confirm. Some requests are reviewed be...
What happens if there’s a data breach?
If a breach occurs that may have compromised the privacy or security of your protected health information (PHI), we will notify you promptly, and no l...