Account, Access, & Eligibility
How do I create an account / sign up?
You can sign up in the Clara app with your email address, or with a Google or Apple account where offered. After you verify your email, onboarding w...
My verification code expired or doesn’t work.
Clara uses one-time codes to verify your email address and phone number when you sign up. Email codes expire after 15 minutes, and phone codes expire ...
I didn’t receive my verification code (email or SMS). What do I do?
Double-check that you entered the correct email address or phone number, and check your spam or junk folder for the email. Codes can take a minute to ...
I can’t log in or my account is disabled.
Log in with the email and password you signed up with, or with the Google or Apple account you used to create your account. If you forgot your passwor...
I want to change my email or phone number.
Reach out to us at support@askclara.com .
I have multiple accounts or I signed up twice.
Reach out to us at support@askclara.com .
Who can use Clara?
Clara is available to adults who are at least 18 years old, live in a state where Clara currently offers care, and agree to Clara’s Terms of Use and...