Can I upload my own documents or PDFs?

Edited

Yes. You can attach PDF copies of your health records in chat, or add them from the Documents page.

  • PDF files only

  • Up to 16 MB and 100 pages per file

  • Up to 5 files per message

  • Password-protected PDFs can’t be uploaded

Only upload your own health records, without changes. A clinician reviews uploaded documents, usually within 1 business day. For urgent or worsening symptoms, get in-person care or call 911.