Chat & Provider Messaging
Is Clara a real doctor?
Clara is and AI driven primary healthcare service that is backed and managed by real healthcare providers. Messages sent between you and Clara are mon...
Is this urgent care or an emergency line?
No. The Services are not for emergency or urgent care. For emergencies, call 911 or go to the nearest emergency department.
How fast will someone respond?
Per Terms , most messages receive a response within 24–48 business hours . Messages are not monitored continuously. If symptoms are urgent or wors...
Who reads my messages?
Messages are part of your care and may be reviewed by licensed providers and appropriate staff involved in treatment, consistent with our Privacy Not...